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Text File  |  1991-06-08  |  410b  |  14 lines
  1.  
  2. Dear
  3.  
  4. Thank you for your kind letter regarding your exceptional
  5. treatment by one of our employees.  A copy of your letter
  6. has been forwarded to the personnel department and will be
  7. included in the employee's file.
  8.  
  9. So seldom is it that a customer takes the time to write a
  10. letter of appreciation, that I feel moved to reward your
  11. initiative.
  12.  
  13. Please accept the enclosed certificate, which, when
  14. p